Gosdens Removals and Storage

An Important Message From The Partners of Gosdens Removals

Updated: 27th March 2020

During the Coronavirus (COVID-19) crisis we are attempting to carry out the work currently in our diary, and will continue to do so until told not to by the government. We appreciate that right now, people are committed to moving days, with many sales currently being rushed through.

We cannot avoid the fact that our service is customer facing so we do ask anyone that has booked in with us that is feeling unwell or displaying any symptoms, or has come in contact with anybody that has, please contact us so we work in finding a resolution together to get the work done or postponed. The same way we do not want to send any staff member out to work with the public if they display any symptoms.

Our office and warehouse is currently closed to the public and will remain so until further notice. Our office is now operating remotely, which is quite a challenge in itself. We shall endeavour to keep our phone lines open during our normal office hours (i.e. Monday-Friday; 9.00am-1.00pm; 2.00pm-4.00pm) but this may be subject to interruption at various times.

We are attempting to maintain as normal a office service as possible, but it would greatly assist us if clients could do the following during these unprecedented times:

Payments:
If at all possible please refrain from making payments by cheque - this will avoid us having to pay cheques into the bank. Payment by credit/debit card can be done by telephoning us, but the preferred method of payment would be via online banking. Click here to view our banking details. Please remember if using this method of payment to quote the reference of your surname and the contact reference number we give on all documents sent to you.

Correspondence:
It would greatly assist us, if you haven't already done so, to advise us of your email address, this will allow us to send all correspondence, including quotes, invoices etc to you via email.

We can deliver any packing materials needed for the moves we have booked in to addresses in the Eastbourne area.

If you have any concerns please do not hesitate to get in contact with us via telephone, email or social media.

Please stay safe and take care of yourselves.

On-line Household Contents form now available. Click 'Quotes' for options and receive an emailed quotation


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Email: gosdens@gosdensremovals.co.uk